Urnavigator
Urnavigator is a comprehensive platform for automating legal processes and increasing sales. It connects law firms and clients, providing a unified solution for finding specialists and managing requests. The project was created to simplify interactions between law firms and potential clients, replacing complex and time-consuming specialist search processes.
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About Client
The client is a law firm looking to automate client management and reduce costs. We developed the Urnavigator platform for them, featuring a CRM system, automated request management, and integrations with external services, improving efficiency and lowering expenses.
Goals and Objectives
Optimize and accelerate the sales team's workflows
Sales teams often deal with large volumes of potential clients, and the ability to quickly identify and act on high-quality leads is essential for improving conversion rates and ensuring timely responses.
Streamline and optimize the lead acquisition process
Ensure that leads are relevant, and increase the overall efficiency of the sales process by eliminating manual effort and enabling quick access to quality prospects.
Create a Unified Digital Marketplace for Legal Services
There is currently no centralized platform that effectively connects legal professionals with clients while considering the specific requirements of different legal fields.
Results
500-700
Requests daily
The platform now handles a significant increase in requests, showcasing its ability to scale effectively.
88%
Reduction
The time from receiving a request to scheduling a consultation was reduced from 2 hours to 20 minutes, enabling faster responses and higher client satisfaction.
30%
Reduction in Acquisition Costs
Achieved through integration with ad platforms and analytics, enabling more efficient marketing and higher ROI.
70%
Conversion Rate
The conversion rate from leads to actual clients increased significantly, resulting in higher sales and more successful engagements with prospects.
Our Solutions
Comprehensive Financial Ecosystem
The strategic approach involves expanding the client base by offering a platform suitable for both individuals and businesses. By catering to clients who work with both fiat currencies and cryptocurrencies, the platform broadens its market reach. A centralized system for managing wallets and assets enhances convenience, making it easier for users to oversee their finances in one place.

High-Speed Infrastructure and Automated Operations
To reduce operational transaction time and optimize internal processes, the platform integrates automation at all levels—from identity verification and wallet syncing to buying, selling, and withdrawals. A high-performance backend architecture enables parallel task processing and asynchronous operations to accelerate workflows. Real-time notifications and automated status updates improve transparency and responsiveness. As a result, users experience faster processing times and fewer delays, while the platform benefits from reduced operational costs and minimized dependency on manual interventions.

Scalable Growth Engine for Market Leadership
To enter the top 3 in the market, the platform is equipped with a growth strategy focused on rapid user acquisition, market expansion, and feature differentiation. A platform operating on an international level allows the company to attract clients from different countries, regardless of their geographical location. This solves the problem of a locally limited client base and provides access to a wider range of users. Ensuring multilingual support and compliance with various financial regulations strengthens the platform’s global presence.

Timeline
The total project duration was 2 years
MVP Development
3.5 months
Business needs analysis.
BRD and TRD developmentUX/UI design development
System architecture development
CRM system development
Testing
Release
Market Entry
5 months
Market introduction
Market penetration
Platform Expansion
1 year 3 months
Responsive multi-page website development
Panel for Operators, Admins & Legal Specialists"
Development of Analytics & Reporting Tools
Telegram bot development
Communication and Payment Platform Integration
Technical support
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