Kagan Exchange, is a web platform that allows users to conduct financial operations, including buying and selling fiat and cryptocurrency assets, managing a personal wallet with the option to withdraw funds to an account, and providing access to exchange services.

About Client

The client is a leading investment company in the Kyrgyz Republic, offering a wide range of financial services, including brokerage, consulting, and asset management. The company focuses on investors and traders, providing innovative solutions for dealing with fiat and cryptocurrency assets.

Goals and Objectives

01

Enhance customer retention

By creating a comprehensive financial platform where users can manage all their financial operations in one place. The objective is to provide a seamless and intuitive experience that allows clients to conduct transactions conveniently from home or the office, increasing their loyalty to the platform.

02

Transaction Time Reduction

The objective is to accelerate the end-to-end execution of user actions—such as deposits, withdrawals, and exchanges—through streamlined workflows, high-performance infrastructure, and automation. This ensures faster service delivery, improves the user experience, and supports higher platform usage frequency.

03

Top-3 Market Position in Digital Assets

The objective is to accelerate user acquisition, increase brand visibility, and deliver a competitive product with unique features. Gaining market share through innovation, partnerships, and aggressive growth tactics will position the platform among the industry leaders.

Results

24X

Reduction in transaction time

On average, the time required to complete financial operations that previously required an office visit has decreased from 2 hours to 5 minutes.

55%

Increase in online transactions

The share of operations conducted through the platform has grown, reflecting a strong customer adoption and a shift towards digital solutions.

60%

Growth in customer activity

The average number of transactions per user has risen as the platform’s ease of use drives more frequent interactions.

90%

Customer satisfaction

Most users report that the ability to perform transactions at any time has greatly enhanced their overall satisfaction with the service.

Our Solutions

Comprehensive Financial Ecosystem

The strategic approach involves expanding the client base by offering a platform suitable for both individuals and businesses. By catering to clients who work with both fiat currencies and cryptocurrencies, the platform broadens its market reach. A centralized system for managing wallets and assets enhances convenience, making it easier for users to oversee their finances in one place.

High-Speed Infrastructure and Automated Operations

To reduce operational transaction time and optimize internal processes, the platform integrates automation at all levels—from identity verification and wallet syncing to buying, selling, and withdrawals. A high-performance backend architecture enables parallel task processing and asynchronous operations to accelerate workflows. Real-time notifications and automated status updates improve transparency and responsiveness. As a result, users experience faster processing times and fewer delays, while the platform benefits from reduced operational costs and minimized dependency on manual interventions.

Scalable Growth Engine for Market Leadership

To enter the top 3 in the market, the platform is equipped with a growth strategy focused on rapid user acquisition, market expansion, and feature differentiation. A platform operating on an international level allows the company to attract clients from different countries, regardless of their geographical location. This solves the problem of a locally limited client base and provides access to a wider range of users. Ensuring multilingual support and compliance with various financial regulations strengthens the platform’s global presence.

Timeline

MVP Development

4 months

  • Project initiation and planning

  • Design development

  • Backend development

  • Frontend development

  • Testing and fixing

  • Deployment

Market Entry

3 months

  • Market introduction

  • Market penetration

Platform Expansion

Still going

  • Expansion of Functional Capabilities

  • Platform Scaling

  • New Features

  • Improvement of User Experience

Technologies

Figma

NestJS

TypeScript

TypeORM

Redis

RabbitMQ

Next.js

SSR

Cypress

TailwindCSS

Want to transform your digital experience?

We’re sure you have questions. A 30-minute discovery call gives us a chance to learn about your specific needs and how we can help with them.

Let’s get started!