Navi Taxi

Visit Site

NaviTaxi is a dynamically developing company in the field of taxi services. The company specializes in providing transportation solutions for urban travel. NaviTaxi offers its customers a variety of vehicle categories, including economy, comfort and business class.

About Client

NaviTaxi strives to become one of the leaders in the taxi services market, offering quality service, innovative technologies and competitive fares. The company actively expands its presence in new markets and attracts customers through high level of service and modern solutions.

Goals and Objectives

Enhance Customer Satisfaction and Service Quality

Improve service quality by reducing waiting times and delays, while ensuring a seamless, efficient experience for both riders and drivers.

Optimize Efficiency and Reduce Operational Costs

Automate and streamline order processing to reduce reliance on manual labor, improve resource allocation, and minimize operational costs.

Drive Growth
and Ensure Scalable Success

Expand the driver workforce, adapt to demand, and ensure the platform scales effectively, while continuously improving through data-driven insights and market analysis.

Results

5

Regions

Delivering quality service to a broader audience and efficient ride management across locations.

300k+

Google Play downloads

Thanks to SEO improvements and targeted outreach, organic traffic and audience size expanded.

200k+

App Store downloads

Demonstrating significant market reach, visibility, and a growing user base.

6M+

Orders created

Customer feedback improved, showing higher satisfaction and stronger engagement.

Our Solutions

Passangers’s app

Customer Experience and Satisfaction

We developed a user-friendly app that allows riders to quickly place orders, track their rides in real time, and receive notifications about the status of their ride. The app ensures faster order processing, providing an efficient and seamless experience with minimal delays.

Efficiency and Cost Management

The app integrates an intelligent algorithm that automatically assigns the nearest available driver to the rider, minimizing waiting times and ensuring resource efficiency. This reduces manual intervention and operational costs while improving the speed of service.

Growth and Scalability

The passenger app is built to scale, capable of supporting increasing user numbers and expanding to new cities or regions. The app also integrates easily with new services and features, ensuring it can adapt to future demands and enhance the user experience as the platform grows.

Driver’s app

Customer Experience and Satisfaction

The driver app is designed to optimize ride assignments by providing clear navigation and relevant ride details. This ensures that drivers can accept rides quickly and efficiently, reducing wait times for passengers and improving overall satisfaction.

Efficiency and Cost Management

By utilizing GPS and automated route optimization, the driver app helps drivers navigate efficiently, reducing fuel consumption, improving ride completion times, and ultimately lowering operational costs. It also minimizes the need for extensive city knowledge, helping to onboard more drivers.

Growth and Scalability

The driver app is designed with scalability in mind, enabling it to accommodate more drivers as demand grows. It provides easy onboarding and navigation features that make it simple for new drivers to join, even if they are not familiar with the city's layout.

Admin’s Panel

Customer Experience and Satisfaction

The admin panel features advanced order tracking and management tools, allowing admins to monitor ride requests in real time, ensuring efficient order distribution and quick response to any issues that arise, improving service quality and reducing delays.

Efficiency and Cost Management

The admin panel incorporates data analytics tools to track performance metrics, such as average wait times, driver availability, and overall system efficiency. This allows for better decision-making regarding resource allocation and operational adjustments, improving cost management.

Growth and Scalability

The admin panel is built to manage a growing driver fleet and rider base. It includes features like automated driver recruitment and training, as well as the ability to quickly add new regions, allowing the platform to scale efficiently without sacrificing performance or service quality.